Accessibility Statement

General Information

Hotel Castel Fragsburg is committed to making its website www.castelfragsburg.com as accessible as possible in accordance with the current Accessibility Act (BaFG) implementing Directive (EU) 2019/882 on the accessibility requirements for products and services.
We strive to comply with the international Web Content Accessibility Guidelines – WCAG 2.2 – as far as possible.

Non-accessible content

The following content is currently not fully accessible for the reasons listed below:

• Non-compliance with accessibility regulations:
  Our website contains PDF documents (e.g. brochures, price lists, informational material) that are currently not available in accessible formats.
  If you need assistance accessing this content, please contact us at info@castelfragsburg.com – we will do our best to provide the information in an accessible format.
• Disproportionate burden:
  Due to technical and financial limitations, we are currently unable to make all older content (particularly PDF or Word documents) fully accessible. However, we are continuously working to ensure new content meets accessibility standards.
• Content outside the scope of legislation:
  Documents and content published before June 28, 2025, are not subject to mandatory accessibility requirements under the BaFG. Retrofitting such content is not currently planned.
• Third-party content:
  Our website incorporates services and content from third-party providers (e.g. booking systems, maps, embedded videos). As we do not create, fund, or control this content, we cannot guarantee its accessibility.

Measures to improve accessibility

To enhance digital accessibility, we use an accessibility tool that can be accessed directly via the homepage. This tool offers users various customization options, including:

• Text adjustments to improve readability
• Color contrast modifications
• Highlighting of content
• Simplified navigation
• Enhanced interactivity

This tool is fully accessible and helps to make the website easier to use for people with different needs.

Creation of this statement

This statement was created based on an internal self-assessment with reference to WCAG 2.2 criteria. The website is regularly reviewed and updated to improve accessibility during technical developments.

Feedback and Contact

We are committed to continuously improving the usability and accessibility of our website.
If you encounter any barriers or limitations while using our site, we welcome your feedback.

Contact:
Hotel Castel Fragsburg
info@castelfragsburg.com
www.castelfragsburg.com

Please briefly describe the issue in your message and, if possible, include the URL of the affected page or document. We will review your feedback carefully and get back to you as soon as possible.