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Arrival & check-in

Current state: May 2022

The EU Digital COVID Certificate (EU CoronaPass) is required for your entry into Italy. 
You will find further information on the coronavirus from South Tyrol Tourist Information.

Our Covid-19 safety measures:

Current state: May 2022

Castel Fragsburg is only accessible to hotel and restaurant guests who have made a reservation. All our employees are vaccinated. 

Our property is a 50,000 m2 space comprising a private garden, park and forest. With only 20 exclusive suites in our hotel, each guest has the equivalent of more than 1,000 m2 to themselves.

We ensure 100% cleanliness by using high-pressure, anti-bacterial, chemical-free steam jet technology that disinfects at a temperature of 180°C in all areas of the Fragsburg. All our employees wear a face mask. 

All items made available to guests, be it a yoga mat, blanket, etc., are cleaned in the washing machine on a special programme immediately after use.

Our modern alchemist Renate De Mario Gamper has created a special hand puritizer that disinfects and nourishes the hands. It is available in all public spaces and your rooms.

Our 1st Alchemistic Spa Castellum Natura is open only for our hotel guests. It is possible to book all our treatments which are made by following all safety measurements.

The social distancing of at least 1.5 metres is naturally guaranteed due to the generous space allocation available at the Fragsburg – this was our policy long before Covid-19.

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