Info & Services

Services included

The following services are included in our rates:

a welcome from our kitchen upon arrival, safe, mini bar, hairdryer, WIFI, beauty products, bathrobe & slippers, umbrella, use of the Castellum Natura Spa, private nature garden with swimming pool, pool & sauna towels, ‘Grander’ water: fresh from the hotel’s spring, international newspapers, hypoallergenic pillows & linens upon request

Single occupancy

Single occupancy upon request and subject to the following supplements: Double room € 50.00 | Suite € 75.00 | Italian Luxury Suite and Adlerhorst Suite € 90,00 per night


In Italy there is a smoking ban in all public buildings. Smoking is therefore not permitted in any rooms, balconies, indoor and outdoor public areas. We offer smokers a comfortable place with rocking horses at the main entrance, the higher garden with panoramic view and the romantic smoking lounge Maximilian Stube.


All parking spaces are available for free. On request and at an extra charge guests can use one of the two garages (upon availability).


We regret that we can only accept dogs in certain rooms. As there is regularly damage to doors and furniture and the cleaning bill is considerably higher, we charge € 35,00 per day, without food. We request that you do not bring your best friend to meals, onto the terrace, into the SPA and pool area and do not leave it alone in the room. Guests with dogs can sit in a separate part of our restaurant or "Maximilan Stube".

Check-in & Check-out

Check-in 2pm
Check-out at 11am

Payment information

We accept: MasterCard, Visa & American Express.

Cancellation policy

Cancellation policy: for cancellations, late arrivals, early departures or no-show the following fees will be applied:

until 30 days prior to arrival: no charge
until 21 days prior arrival date:, 50% of the total rate
less than 21 days before arrival: 100% of the total rate